Enterprise Docs

Enterprise configuration and deployment

• Acrobat Admin Guide

• Acrobat Deployment Guide

• Desktop Virtualization Guide

• Acrobat Macintosh Admin Guide

• Registry and plist Reference. XML Db with an XSL-generated HTML front end.

• Application Security Guide

• Digital Signatures Guide

• Customization Wizard Guide

• Utilities and tools

Enterprise Support

Engaging enterprise support is one of my priorities. I’ve been a primary contributor/resource on external and internal forums for 15 years.

Example: Field support

Mapping registry configs to the app UI

Forum administration

• Created 3 mobile app forums and 3 enterprise/admin-only forums.

• Administered/managed 6 forums for 8 years.

• Answered 30% of all enterprise deployment and workflow questions.

• Continue to the act as a primary resource for field sales and enterprise support.

• Customization Wizard (in-product and online)

• Acrobat digital signatures. This content is old but continues as the primary digsig resource.

• 20+ other in product, context sensitive help systems for 4 companies.

• Acrobat.com: A proposal for an online help system (before it existed).